Regional Sales Manager

Overview

Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue collar service industry.  Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business.  Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever.  If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a Regional Sales Manager to join our team.

The RSM plays a pivotal role within our organization. They are the culture carriers and the face of window cleaning in our community.

Key Responsibilities

• Grow sales pipeline through community networking, establishing referral partners, and self-generation.
• Timely follow up on leads, set appointments, estimate jobs and close sales.
• Act as steward of the company culture, promoting quality and an exceptional customer experience.
• Promptly handle all direct client communications via phone, text, and email, ensuring clear responses.
• Manage job scheduling, maintaining a strong understanding of job locations for efficient routing.
• Send out quotes and accompany potential clients on property inspections.
• Conduct follow-ups with clients post-service to ensure satisfaction and address any concerns.
• Develop and implement strategic plans to drive business growth and improve overall company performance.
• Foster positive and collaborative work environment that aligns with company’s core values and promotes employee engagement and retention.
• Build and maintain strong, long-term relationships with key clients, ensuring repeat business and high levels of customer loyalty.
• Carry merchandise kits, including towels, hats, socks, shoe booties, and thank you cards for touch-ups and gifts.
• Ensure safety compliance in van operations.
• Oversee inventory management, including equipment.
• Handle hiring, training, employee development, labor scheduling, and termination.  
• Build strategic partnerships with property managers, facility managers, restaurants, local businesses, and homeowners.

Skills and Qualifications

• Proven sales and leadership experience.
• B2B experience required.
• Demonstrated leadership abilities and experience in managing a team.
• Excellent communication skills
• Strong commitment to exceptional customer service and responsiveness.
• Superb time management, prioritization, and organizational skills.
• Ability to multitask efficiently, with strong attention to detail.
• Strong problem-solving skills and the ability to handle client concerns effectively.
• Comfortable and efficient at learning new software applications.
• Proficient with Microsoft Office products, including Word and Excel.
• Comfortable with a personal computer, smart phone, and iPad.
• Hospitality Experience is a plus.

Additional Requirements

• The RSM is required to wear the company uniform at all times while representing the company.
• Active involvement in the local community to promote the company's services.
• Schedule is typically Monday through Friday 8am to 5pm with occasional evenings and weekends, flexibility is required.

Compensation

$75,000 - $85,000 (base + commission)
 

This role is essential to our company’s success, ensuring that we deliver outstanding service and maintain a strong presence in the community. If you are a dedicated and dynamic professional with a passion for excellence, we encourage you to apply.